Frequently Asked Questions





Do you offer any discounts?

Seasonal deals and promotions are also available, including occasional reductions on our steroid cycles.

The following discounts are currently applicable:

• 5% discount on orders less than $750, and 10% discount on orders above $750 if paid by bank transfer, money transfer, or in Bitcoin.

• 5% on any returning customer order

• 10% on any returning customer order with a value of more than $750 (for any payment method).

What are the payment methods that you accept?

We’re one of the few online steroid stores that accept major credit cards.

However, we do not recommend that our first-time customers use their credit cards to pay for orders over $750. Bank transfer, money transfer (such as Moneygram or Western Union), or Bitcoin should be used to make such payments initially.

Customers will receive a 10% discount on larger orders if they pay with one of these methods, as these methods do not require verification.

Customers who order for the second time will receive a discount on any new orders and can pay with a credit card for any quantity.

Can I pay by bank transfer, and are there any benefits to choosing this payment method?

Yes, we welcome payments by bank transfer.

Payments made via bank transfer don’t need to be verified and are usually handled and cleared within 1-2 business days. You will thus receive your order faster this way.


What if my credit card’s billing address is different from the shipping address?

This won’t be a problem. If our payment gateway advises us to check this order, you may be asked to provide extra verification.

If your billing country is not the same as your delivery country, you will need to use an alternative payment method.


What is the procedure for processing my payment?

We may need to validate your order after you make your credit card payment. As a result, we’ll need your current phone number. If your order payment fails to pass our verification or we are unable to contact you, we will be forced to deny the order and provide you with an alternate payment method option.

Your card will be debited after your payment has been validated and passed our anti-fraud control. Within 1-2 business days, we process authorized payments and clear them for shipping.


My credit card was not charged after I placed an order.

So, what should I do now?

After a transaction, your card will not be immediately debited. Verification can take anything from two hours to two days.

If your card is not charged within two business days of your order, please contact us and we’ll look into it.

How long does shipping take?

Depending on your destination, the anticipated arrival time is 5-17 working days.

Orders to the United States, Canada, Europe, and Asia normally take 5-12 business days to arrive.

Orders to South Africa take 8 to 17 business days to arrive.


What countries do you deliver to?

We ship to every country on the planet.

Is it possible to send packages to a post office box?

We can deliver to P.O. Boxes, yes.

Where do you ship from?

Our shipments are organized from India, Singapore, Thailand, and Europe. We don’t indicate our website’s name on the package, or the contents it contains, and shipments are dispatched from many places to ensure the highest level of discretion and the best likelihood of arrival.


Is it possible that there may be a shipping delay?

Because shipping time is dependent on a variety of factors such as postal service efficiency, customs clearance, and international transit, we can only give you an estimate based on our statistics and records.

We’ve discovered that 80-85% of airmail packages arrive within 10 business days, and 15-20% arrive within 10-15 business days — a result of postal system anomalies rather than our services.

What factors contribute to delivery delays?

The most common reason for your tracking code stating that your order hasn’t moved for five days is customs clearance in both the country of origin and the country the shipment is destined to.


What are the stages required in getting my order to the United States?

International orders usually go through the local and national postal services in the country of origin, then exportation and transfer through exit ports, international postal service transit to the destination country, importation (and customs clearance) in the destination country, and finally on to local and national postal services in the destination country.

The overall delivery time is affected by each subsequent stage. Even if the bulk of these are completed efficiently and on time, inefficiency or brief idleness at any other stage is sufficient to create a delay in the estimated arrival time.

What happens if my package is seized by customs?

We have a very high successful delivery rate to the United States, Canada, Europe, and South Africa.

In the odd event that a parcel is confiscated, we will either redeliver the contents (at our expense) or credit your account for future purchases on our website.

All we need is an email from the post office or customs stating the package has been blocked, and we’ll make arrangements for a new delivery within three business days.


How do you ship bulk orders?

We will carefully repack the contents into the required number of smaller packages if the order is too large to fit into a typical small or medium-sized envelope.

Regardless of how large the size of your order is, we promise the same level of discretion and care in packing as if it were a small order. You will only be quoted a single shipping handling fee, regardless of the quantity of your order.

What method do you use to ship your goods?

We clear your purchase for shipping and offer you a tracking code within 2-5 business days after receiving payment. We ship using EMS (USPS) traceable shipping, which requires a signature upon receipt.


Is it required to have a signature for delivery?

Yes, our shipping option requires you to sign for your package when it arrives. It helps us to contest any fraudulent chargebacks, such as when a client claims they did not get their order.

How do you deal with problems with shipments?

We have a high success rate in resolving bogus disputes because we keep track of our clients’ correspondence, order details, a picture of our package, and postal service proof that the item was delivered.

Any bogus dispute, on the other hand, destroys the claimant’s credit record and requires them to pay anywhere from $25 to $200 for the false claim.

What website can I track my order on?

DELIVERIES OUTSIDE THE USA:

WWW.AFTERSHIP.COM

Until the package arrives in the United States, we recommend that our US customers use this website.

DELIVERIES WITHIN THE USA:

WWW.USPS.COM

After the product has arrived in the US, you can use this website.

(We also recommend registering with your email address on their site to get the most up-to-date information on your shipment’s status).


Why isn’t my tracking code recognized by the tracking websites?

The merchandise can only be tracked after 72 hours because it is first sent to a logistics warehouse where it awaits customs clearance for exportation.

If a tracking code is not sent to your email address, or it doesn’t appear on the My Account page on our website after three business days, please let us know and we will look into it for you.


Why does the tracking website indicate that my order is not moving?

It normally happens when products are held at customs awaiting clearance, and it doesn’t always mean there’s an issue. If your tracking code hasn’t moved after ten days, please let us know and we’ll investigate.

We also recommend that you contact your local EMS (USPS) office for more information on the current shipment position.

What should I do if my order arrived with items missing or the items are incorrect?

If you encounter any difficulties, please contact us as soon as possible. It’s important that you send us a snapshot of everything you received, including the packing labels. It will assist us in determining the cause of the mishap and preventing such problems in the future.

Within two business days, we usually have the outcome of an investigation. By that time, we may be able to compensate you with the redelivery of the lost items, a partial refund, a credit toward a future purchase, or a discount coupon.

Are you a well-known business?

We are a reputable mail-order company with the ability to offer and distribute pharmaceutical supplies. We’ve been providing genuine, high-quality anabolic steroids and bodybuilding-related goods online without the need for a prescription for over five years.

What is your product quality like?

As you will notice from the first dose, all of our products are 100% original and manufactured by world-renowned pharmaceutical companies.

Is purchasing these types of products legal?

Because the regulations governing the purchase of prescription steroids vary greatly from country to country, we urge that you familiarize yourself with the laws in your own country.

Is a prescription required to place an order?

No, you do not need a prescription to order our products.


How long does it take to place an order and receive it?

We will send you an order confirmation email once your order has been placed. After receiving your money, we process and dispatch your item within 2-5 business days.

It normally takes 5 to 12 business days to ship to the United States once we obtain a tracking code for the delivery.

We can only provide you with an estimate based on our statistics and previous experience because the shipping time is dependent on several aspects such as shipping mode, postal service efficiency, customs clearance, and international transit.


Is there a maximum number of goods I can order at once?

You have the freedom to order as much as you want at any moment. However, you may want to seek legal advice on the size of your order and any import limitations that may apply to certain products.

You have the freedom to order as much as you want at any moment. However, you may want to seek legal advice on the size of your order and any import limitations that may apply to certain products.

How can I get in touch with you?

We provide a customized international service online and welcome all inquiries via the Contact Us page to our sales department.

We normally respond to emails within 24 hours, but owing to time zone differences, it may take up to two business days. In such instances, an email request filed on Friday may only receive a response on Monday.